FAQ

Are you happy to travel?

  • We love travelling! Travelling for work will incur extra costs, but we keep these minimal and fair so that you don’t have to worry about extra expenses creeping up. We will plan these details in advance with you Also we are quite happy for you to purchase the flight tickets and accommodation in order to control your costs.

Do you record the audio of vows and speeches?

  • Absolutely! Audio is super important on your wedding day just as much as video. We record audio in 3 different ways to make sure we capture it. One of the most important ways, we mic the groom and officiant for clear and crisp audio from the ceremony. We will go “”out of our way”” to make sure we capture the perfect audio of the speeches as well. We will also be running a few backups of audio recorders for the ceremony and reception.

How long does it take for me to receive the final files?

  • Please allow up to 10 weeks.

  • We endeavour to work within requested timeframes, subject to discretion.

Do you require a deposit?

  • Yes, we require a 25% deposit to secure the date, with the balance due 1 week before the wedding date.

  • The deposit in non-refundable, unless V Visual cancels in which case the full deposit will be refunded.

Do you do bespoke packages?

  • Yes, we do! Let’s arrange a meeting or video call, so we can discuss all the details and give you a quote.

What equipment do you use?

  • We love to use Sony cameras (a7R III), with Sigma Art lenses. We use gimbals and monopods for camera stability.

  • For audio, we use a Rode NTG3 Shotgun microphone, lavarie microphones or record directly off the desk using our Audient iD44 audio interface.

Will we use a contract?

  • Yes.

Any other questions? Don’t hesitate to get in touch and we’ll respond as soon as we can!