FAQ


Are you happy to travel?

  • We love travelling! Travelling for work will incur extra costs, but we keep these minimal and fair so that you don’t have to worry about extra expenses creeping up. We will plan these details in advance with you Also we are quite happy for you to purchase the flight tickets and accommodation in order to control your costs.


Do you record the audio of vows and speeches?

  • Absolutely! Audio is super important on your wedding day just as much as video. We record audio in 3 different ways to make sure we capture it. One of the most important ways, we mic the groom and officiant for clear and crisp audio from the ceremony. We will go “”out of our way”” to make sure we capture the perfect audio of the speeches as well. We will also be running a few backups of audio recorders for the ceremony and reception.


How long does it take for me to receive the final files?

  • Please allow up to 10 weeks.

  • We endeavour to work within requested time frames, subject to discretion.

Do you require a deposit?

  • Yes, we require a 25% deposit to secure the date, with the balance due 1 week before the wedding date.

  • The deposit in non-refundable, unless V Visual cancels in which case the full deposit will be refunded.

Do you do bespoke packages?

  • Yes, we do! Let’s arrange a meeting or video call, so we can discuss all the details and give you a quote.


What equipment do you use?

  • For video, we love to use Sony cameras (a7III, a7rII, a7RIII), with Sigma Art, Sony and Samyang lenses. We use gimbals, tripod, SmallRig cages and monopods for camera stability.

  • For audio, we use lavarie microphones or record directly off the desk using our Audient iD44 audio interface.

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Do you use a drone?

  • Yes, we do! However depends on depending on weather conditions and permission from the location. We use drone for photography as well.

is it possible to book only videography or photography?

  • It’s totally possible to book either just videography, or just photography, for your wedding day.


will we use a contract?

  • Yes.

Any other questions? Don’t hesitate to get in touch and we’ll respond as soon as we can!